Last Updated on: 2nd August 2024

This Privacy Policy informs You about Your rights to privacy and your legal protections, as well as Our policies and processes regarding the collection, use, and sharing of Your information when you use the Service.

We utilize Your Personal information to deliver and enhance the Service. You consent to the collection and use of information in line with this Privacy Policy by using the Service.

Interpretation and Definitions​

Interpretation

The following criteria determine the meanings of the words whose first letter is capitalized. The meaning of the following definitions will remain the same whether they are used in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to FSC Grower Portal, the software program provided by the Company.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Fiji Sugar Corporation Limited, FSC Limited, Head Office, Drasa Avenue, Balawa Private Mail Bag, Lautoka.
  • Country refers to: Fiji
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Services refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may request certain personally identifiable information from You while you use Our Service so that We can get in touch with or identify You. Information that is personally identifiable may comprise, but is not restricted to:

  • Email address
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

The Internet Protocol address (IP address) of Your Device, the type and version of your browser, the pages of our service that You view, the time and date of Your visit, the amount of time you spend on those pages, unique device identifiers, and other diagnostic data are examples of the types of information that may be included in Usage Data.

We may automatically gather certain information when You access the Service via a mobile device. This information may include, but is not limited to, the kind of mobile device you use, its unique ID, its IP address, its operating system, the kind of mobile Internet browser you use, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

 

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

Your Personal Data will only be kept by the Company for the duration required to fulfill the objectives outlined in this Privacy Policy. To the extent required to fulfill our legal duties (for instance, if we must keep your data on file to abide by applicable laws), settle disputes, and uphold our legal agreements and policies, we will keep and utilize Your Personal Data.

Additionally, Usage Data will be kept by the Company for internal analysis. Generally speaking, usage data is only kept for a limited amount of time, unless it is needed to bolster the security or enhance the performance of Our Service, or unless We are required by law to keep it longer.

Transfer of Your Personal Data

The Company processes your information, including Personal Data, at its operating offices and any other locations where the parties engaged in the processing have their offices. This implies that this data may be moved to and kept on computers situated outside of Your nation, state, or other governmental jurisdiction, where the regulations governing data protection may be different from those in Your jurisdiction.

Your agreement to the transfer is shown by your acceptance of this privacy policy and your submission of such information.

The Company will take all reasonably required actions to guarantee that Your data is handled securely and in compliance with this Privacy Policy. Your Personal Data will not be transferred to another organization or nation unless sufficient safeguards, such as those pertaining to the security of Your data and other personal information, are in place.

Delete Your Personal Data

You possess the entitlement to expunge or solicit Our assistance in expunging the Personal Data that we have gathered concerning you.

You might be able to remove certain information about yourself from the Service using our service.

By logging into Your Account, if you have one, and going to the account settings section where you can manage Your personal information, you can edit, amend, or delete Your information at any time. You can also get in touch with us to ask to see, update, or remove any personal data you’ve given us.

Please be aware, though, that in cases where we are required by law or have a legitimate reason to do so, we might need to keep certain information.

Disclosure of Your Personal Data

Business Transactions

Your Personal Data could be transferred if the Company is involved in a merger, acquisition, or asset sale. Before Your Personal Data is moved and is covered by a new privacy policy, we will notify you.

 

Law enforcement

The Company may be compelled by law to reveal Your Personal Data in specific situations, or in response to legitimate requests made by public authorities (such as a court or government agency).

 

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Adhere to a legal obligation;
  • Protect and defend the Company’s rights or property;
  • Stop or look into potential wrongdoing in connection with the Service;
  • Ensure the public’s or Service Users’ personal safety; or
  • Protect against legal liability

 

Security of Your Personal Data

Although We care about the security of Your Personal Data, keep in mind that no method of electronic data transmission over the Internet or technique of electronic data storage is 100% safe. We make every effort to safeguard Your Personal Data using methods that are financially feasible, but we are unable to ensure complete security.

 

Children’s Privacy

Anybody under the age of eighteen is not addressed by our service. We don’t intentionally gather personally identifying data from those who are younger than eighteen. Please get in touch with Us if you are a parent or guardian and You know that Your child has given Us Personal Data. We act to delete Personal Data from Our servers if We learn that We have obtained it from anybody under the age of 18 without first obtaining parental consent.

We may need Your parent’s approval before collecting and using Your information if We must depend on consent as a legal basis for processing it and Your nation demands consent from a parent.

 

Links to Other Websites

There may be links within Our Service to external websites that are not run by Us. You will be redirected to the website of the third party you clicked on. We strongly suggest that you go over each website’s privacy statement.

The content, privacy practices, or policies of any third-party websites or services are beyond our control and responsibility.

 

Changes to this Privacy Policy

We might occasionally make changes to Our Privacy Policy. Any modifications will be communicated to You by posting the updated Privacy Policy on this page.

Before the change takes effect, we will notify You by email and/or by posting a noticeable notice on Our Service. We will also update the “Last updated” date at the top of this Privacy Policy.

It is recommended that you routinely check this Privacy Policy for updates. Any modifications to this privacy statement take effect immediately upon posting on this website.

 

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

By email: Feedback.Growerportal@fsc.com.fj